TERMS & CONDITIONS

As our business is located in Auckland, New Zealand, this website and these Terms and Conditions are governed by, and will be interpreted in accordance with, the laws of New Zealand. Any disputes between us are subject to the jurisdiction of the New Zealand courts. To the fullest extent permitted by law, we accept no responsibility for the compliance of the information on the website or the supply or non-supply of the Products with the laws of any other country.

You confirm that these Terms and Conditions and our other policies are reasonable having regard to the price payable for the Goods and their nature.

By using our site you agree to our terms and conditions. By completing and submitting our electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.

We can, and may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

PRICING

Prices shown on our online store are in New Zealand dollars and include GST unless otherwise stated and will be billed in New Zealand dollars ($NZ). We may change the price of products the products available on our website or otherwise quoted, and any other information on our website at any time without notice.

CONSUMER RIGHTS

Nothing in these Terms and Conditions affects any rights you have as a “consumer” under the New Zealand Consumer Guarantees Act (1993). If you are acquiring the Goods for business purposes the New Zealand Consumer Guarantees Act 1993 will not apply.  Where you resupply the Goods in trade to a person acquiring them for the purposes of a business, then

i. you must include a term in your contract with that person that the Products are being acquired for the purposes of a business and that the Consumer Guarantees Act 1993 does not apply in respect of those Products, and

ii. you must not make any representation in relation to the performance, quality or application of the Products without our prior written approval; and

iii. you indemnify us against any liability or cost incurred by us under the Consumer Guarantees Act 1993 as a result of any breach by you of these Terms and Conditions.

OUR OBLIGATIONS

The material and information contained in the website is supplied to enable you to make your own determination as to a Good’s suitability for your purposes prior to placing an order. Nothing in the website is to be construed as a recommendation to use any Good.

INDEMNITY

You agree to indemnify and keep us indemnified against all loss (including, without limitation, loss of profits), costs (including legal fees and costs), damage, expense or injury, whether direct, indirect, special or consequential, arising directly or indirectly from, or in connection with, your access to, or use of, this website, or the supply or non-supply of Goods.

You agree that we, and anyone that we are responsible for, are not liable to you at law, by statute, in equity or otherwise arising from our relationship for any loss (including, without limitation, loss of profits), cost, damage, expense or injury, whether direct, indirect, special or consequential, arising directly or indirectly from, or in connection with:

i. the supply or non-supply of the Goods, for any breach of our obligations under these Terms and Conditions, or for any other reason which relates to these Terms and Conditions or the Goods; or

ii. where you purchase electronic or computer Goods, any loss of programs, data or other information stored on any media, any business interruption, or any system recovery and reinstallation of software or other consequential damage; or

iii. where you return Goods to us, or we or our agents agree to repair any Goods, for any loss of programs, data or other information stored on those Goods or any media in those Goods; or

iv. your access to or inability to access the website, including any viruses alleged to have been obtained from the website, any computer error, business interruption, or data loss you allege was caused by the website, your use of or reliance on the website or any of the information or materials available on this website.

If, despite the other provisions of these Terms and Conditions, we are found to be liable to you then, without limiting your obligation to indemnify us in accordance with these Terms and Conditions, our liability for any single event or series of related events is limited to the amount you actually paid for the Goods which gave rise to your claim.

PRIVACY

We understand that privacy and security are important when you’re shopping online. Our policy in regards to information is below.

Customer information

We may collect some customer information such as name, contact details, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys and/or offers. This data is used for internal record keeping, to help deliver your product to you, or to help us improve our products and service.

We may periodically send promotional emails. If you do not wish to receive these offers kindly email us at [email protected] and advise us that you do not wish to receive this information.

We will not sell or share your information with third parties without your permission, unless required of us by law, except as outlined in this policy.

Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We have implemented reCAPTCHA v3 on our site for protection against abuse and spam. Because of this, use of the site is subject to the Google Privacy Policy and Terms of Use.

LINKS TO EXTERNAL WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CREDIT CARD SECURITY

There are inherent risks in using your credit card online. We try to minimise this risk when you purchase through our site by using a secure trusted payment gateway. By using these third party services you agree to their respective terms of use.

If you are uncomfortable with this, please contact us and we can charge your card over the phone.

Your credit card details do not get stored on, or processed by our website. All transactions are processed through a secure payment service provider; Paystation, or Paypal.

Paystation

Your payment details have the security offered by Paystation Limited, a fully AIS PCI DSS Level 1 Service Provider and Paymark Partner, using 128-bit SSL encryption. Credit Card details will be sent directly to the acquiring institution for processing. No card data is available to or used by the merchant. You will be issued with a receipt number at the end of your transaction.

Paypal

See Paypal’s security statement. By making a purchase by credit card, you warrant to us that you are authorised to use the credit card account.